Open The Dialogue

Managing Facebook Groups

Here are some essential tips from Mashable on managing a Facebook groups for clients.  Some top recommendations include making the group open and public, filling out all information fields, and so on.

Organizational use of Social Media

Deloitte released a new study on organizational use of social media.  Of note, 32% of respondents (organizations) are lurkers – “people who observe the community, but don’t participate in the discussion.”

Social Media and Health Information

Study says 80 million people use social media for health and medical information.  According to the study, “user-generated content is an influential resource for therapeutic segments, suggesting social media is more of a priority for some brands than others.”